Diagnostic Procedures for Refrigerators

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    Refrigerator Does Not Run

    • If the refrigerator is not running at all, there are a number of diagnostic steps you can take. The first and most obvious check is to verify that power is flowing to the receptacle. It is possible that the fuse has blown or that a breaker has been tripped. To check this, simply unplug the refrigerator for a minute and plug another appliance into the same receptacle. If the receptacle is dead you know there is a problem with the power; if not, you will need to continue your troubleshooting and diagnostics. Also check the power cord for frayed or worn edges, and make sure it is securely attached to the refrigerator. If the cord is frayed or worn it should be replaced before you attempt to use the refrigerator. Using the appliance with a frayed or damaged cord can pose a significant safety hazard and can even start a fire.

    Level the Refrigerator

    • If your refrigerator had been running fine until recently but is now exhibiting problems like excessive noise, vibration and uneven cooling, the problem could be that the unit is not sitting level. Many refrigerator owners forget to do this simple check, assuming that if the refrigerator was level yesterday, it will be level today. That is not always the case, and it is important to check this before you do anything else. Simply moving the refrigerator can cause it to be out of level, or a roller could have popped off the bottom and caused the appliance to be sitting crooked. If this is the case, replace the slider and check the level again. If the refrigerator is still not level, place the level on top of the refrigerator near the front and carefully adjust the leveling feet on the bottom of the appliance until it is sitting perfectly level.

    Check the Airflow

    • Airflow is critical to any refrigerator, no matter what its brand or model. If the appliance is not getting enough airflow it will not be able to operate at peak efficiency, and in some cases it will not be able to operate at all. If the refrigerator is sitting tight against the back wall of the room, there may not be enough space to dissipate the heat that it generates, and this could cause problems with overheating and poor operation. In addition, if the grate at the front of the unit is blocked or dirty, the airflow could be restricted. Simply remove the grate and check the condition of the filter. If it is blocked or dirty it will need to be repaired or replaced. Many refrigerator owners find that keeping a spare filter on hand is a good preventative maintenance practice.

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