How to Contact the Government

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    • 1). Visit the U.S. government's official web portal and read the site's frequently asked questions. Many times questions that you may have are asked by other people, and may be listed as a FAQ on the government's website. FAQs can also help narrow down which government agency, commission or department you should address your question.

    • 2). Determine what the appropriate department, program or official to address your question to. If your question relates to a local issue that you would like your elected official to address, contact your local representative in Congress or the Senate. If your question relates to a government program or within the scope and mandate of a government department, contact the specific program area or department. The USA.gov website provides information about government agencies and commissions, and can help you determine where you should address your query.

    • 3). Visit the "Contact Your Government" web page of the U.S. government's official web portal. This web page provides information about contacting elected officials and government agencies. It also provides links to telephone and email directories, and contact links organized by topic to help you if you are not sure who you should direct your question.

    • 4). Contact the government official or department. After using the information on the U.S. government's official web portal, call, email or write to the department or government official with your question. Be specific about your question, and include any relevant background information. For example, if your question is about a specific program, service or benefit, be sure to reference the name of the program, service or benefit and details about your past or desired involvement and eligibility.

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