NCO financial is a well know collection company that has a reputation for being difficult and frustrating to deal with.
In fact they are thought to have the most consumer complaint against them compared to other collection agencies across the country! NCO collection agency is not a member of the BBB and many of there branch locations have numerous complaints that range from trying to collect debts that have already been paid off and there is also many consumers that have complained about NCO collections taking more out of there checking account or charging their credit card for more then they agreed to pay them.
If they take over your account like any collection agency they will more then likely threaten you with legal action or reporting your to the credit bureaus.
If this happens to you make sure that you are very careful with how you deal with them and never ever agree to pay them through a electronic checking account draft or by credit card.
Instead only end them a cashiers check from your bank and send it certified mail.
If they tell you that they will not accept checks ask to speak to a manager and keep working your way up until you are given an address to send payment to.
And never agree to settle for a lesser amount unless you are sent written documentation of what the settlement amount will be.
One common trick that this collection company uses is to trick you into thinking that you are paying a lower settlement amount and then still trying to make you pay the remaining balance.