In the present time, when majority of people prefer to view reviews to make buying decision, keeping an eye on customer's reviews has become indispensable for businesses. Reviews are customer's independent views on different products and services of business organizations. Customer's usually prefer to know about company and its market reputation before making any buying decision. If a company enjoys good market reputation accompanied with positive feedback from majority of clients, its probability of getting new customers and new business opportunities increases. It also increases reliability in the products and services offered by the company.

Just the way reviews are important for customers, they are important for organizations as well. It is important to read reviews to know customer's satisfaction in relevance to organizations offerings. A company must keep itself updated with how customer's review it on various social media platforms. For this, it can take many initiatives. One such initiative has been taken by Perfect Tax Relief, a full service tax firm indulged in handling all types of tax disputes and controversy. The company has maintained a complaint and review management division, engaged in making sure that customer's grievances and experiences should reach the top management and appropriate action should be taken to fix the loopholes in the business processes, so as to deliver maximum satisfaction to the customers.

Perfect tax review management focus on managing client's feedback. Both positive and negative feedback is used for performance appraisal of employees. This motivates employees to put hardest efforts and deliver their best clients. It has an open online forum called Perfect Tax Relief reviews forum. This forum allows customers to share their positive or negative experiences in relevance to the organizations offerings. Company's employees engaged in feedback management make sure that customers grievances and complaints should reach the respective departments and appropriate action is take to resolve them. A record is maintained to know the customer's satisfaction levels and loopholes in business processes and methodologies. This way complaint and review management give opportunity to make necessary improvement in organization on one hand, while enhance business reputation on other hand.

Perfect tax relief review model is perfectly designed to manage client's feedback. It will help us to improve our methodologies and work strategies. Share your ideas, suggestions and experience of working with us by posting your opinions on Perfect tax relief review forum. Other companies can also introduce such feedback management model to improve efficiency of their employees and enhance their market reputation.