One of the most popular antivirus programs today is the Panda Antivirus along with Panda Internet Security. Its easiness of use and effectiveness catapulted it to every list of the best antivirus software programs.

However, unlike other antivirus software programs that will just “add-up” new features of the new version into the existing version, you have to uninstall first the existing version to install the new one. If you have a Panda 2009 installed, then you have to uninstall it and install the newer version. Doing this is not as simple as you might think.

Some users especially the non-techies or even the pros find it trouble doing the installation and the reinstallation because even if you have done the process more than thrice, you will just end up with "traces of previous installations have been detected" error message.

Navigating to the Control Panel and clicking the Add/Remove Programs option would be the first thing to do but unfortunately you will just find out that Panda doesn’t exist in the list. There are Panda removal utilities that you can download free but still, they cannot fix the problem.

So what makes Panda so “stubborn”?

It’s because of the windows service named Panda Process Protection Service and its driver called Panda Process Protection Driver that make Panda seem invulnerable to deletion. But still a software called PandaSecurityUtility can provide you an instant computer help if used properly.

1. Download and install PandaSecurityUtility [http://support.us.pandasecurity.com/retail/tools/PandaSecurityUtility.exe].


2. Once installed, double-click it to run. If you’re a Windows Vista user, it’s advisable to right-click and click Run as Administrator giving the program permissions to uninstall the software.


3. Then search your computer for C:\Windows\RAVTC.tmp; delete if it exists with these steps:
   
   
   • Click Start
   
   
   • Type C:\Windows\RAVTC.tmp into the search input field.
   
   
   If it has no results then try these steps to make sure that it doesn’t exist:
   
   
   • Click the All Files and Folders option
   
   
   • Type.tmp
   
   
   If the file is found, right click then delete it or simply press and hold Shift then hit the Delete button to delete it completely without taking it into the recycle bin.
   
   
4. Next, reset the Winsock catalog by following these steps:

• Click Start


• Go to Run


• Type “cmd” into the input files


• Press Enter

Once the command prompt is open, type the following command:

netsh winsock reset catalog

• Then Enter


• Type Exit and hit Enter to close the command prompt

Restart your computer

Install Panda software and it should work this time

With this instant computer help, you will have more time maximize the use of your computer and be more productive.

Panda antivirus defines improvement every time it introduces its new version and for some of us, it’s the perfect antivirus. But if uninstalling it gives you doubt, the good thing is you know the solution.