Real work-at-home jobs
After the birth of her daughter, Carrie Opara knew she didn't want to return to her old job as a mental-health counselor. But finding legitimate work was not going to be easy that she could do at home was no small feat.
She tried a multilevel marketing plan and wound up in debt. She looked on the Internet and found plenty of scams. Finally, she heard about LiveOps, of Palo Alto, Calif., call center that hired people to work out of their own homes.
Within two years, she was earning about $2,000 a month working 30 to 35 hours a week from her home in Columbia, Md. -- about what she'd made previously as a counselor. Her shifts can be as short as 30 minutes, although she typically works five-hour blocks while her 6-year-old is in school, plus some nights and weekends when her husband, a certified public accountant, can take over child care.
Opara said she still faces the challenges familiar to every working parent: how to work enough hours, spend enough quality time with her family "and still figure out how I'm going to clean my house, make dinner and do the grocery shopping." Not having to commute or pay for child care, however, are big bonuses.
"It's fit in perfectly," Opara said, "and we also like the flexibility of the hours."
Technology is opening up new opportunities for parents and others who want to work at home. Finding and landing legitimate, profitable work still isn't easy, but here are a few venues to try:
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A call center in your home
In recent years, you've heard a lot about companies routing their customer-service calls to workers overseas, but a less-noticed trend is the growth in home-based call-center workers.
Thanks to the Internet and better call-routing technology, more companies are finding they can outsource their order-taking, sales and problem-solving calls to home-based workers, said LiveOps board member Bill Trenchard. LiveOps not only runs an outsource operation, Trenchard said, but it also provides technology for companies that want to set up their own home-based call centers.
Home-based workers tend to be better educated and more loyal than their counterparts at traditional call centers, according to Trenchard. Most of LiveOps' workers have college degrees -- Opara has a master's -- and turnover is low.
The flexibility that Opara likes also benefits companies. Home-based operators are typically contractors who are paid for each minute spent on the phone, so companies can quickly gear up to meet high demand without having to pay a lot of noney for idle workers during slack times.
The job isn't without drawbacks. Pay usually starts around $8 an hour, assuming you get enough calls, which can come slowly at the beginning, Opara said. The jobs that simply require taking orders often pays lest money, while the better-paying jobs typically require that you have some sales skills.
Call centers usually have no tolerance for audible distractions, so a crying baby, barking dog or ringing doorbell could get you fired. (Some companies require their workers have dedicated offices with doors to minimize potential distractions.) An operator also needs a dedicated phone line, a computer and high-speed Internet access.
She tried a multilevel marketing plan and wound up in debt. She looked on the Internet and found plenty of scams. Finally, she heard about LiveOps, of Palo Alto, Calif., call center that hired people to work out of their own homes.
Within two years, she was earning about $2,000 a month working 30 to 35 hours a week from her home in Columbia, Md. -- about what she'd made previously as a counselor. Her shifts can be as short as 30 minutes, although she typically works five-hour blocks while her 6-year-old is in school, plus some nights and weekends when her husband, a certified public accountant, can take over child care.
Opara said she still faces the challenges familiar to every working parent: how to work enough hours, spend enough quality time with her family "and still figure out how I'm going to clean my house, make dinner and do the grocery shopping." Not having to commute or pay for child care, however, are big bonuses.
"It's fit in perfectly," Opara said, "and we also like the flexibility of the hours."
Technology is opening up new opportunities for parents and others who want to work at home. Finding and landing legitimate, profitable work still isn't easy, but here are a few venues to try:
More from MSN
baby © RubberBall Productions/PictureQuest
* Your kid's troubles can cost you a bundle
* Search for jobs at MSN Careers
* Make your child a millionaire
* Cost of being a stay-at-home mom: $1 million
* Secrets of superstar grocery shoppers
* Calculator: Is a second job worth it?
A call center in your home
In recent years, you've heard a lot about companies routing their customer-service calls to workers overseas, but a less-noticed trend is the growth in home-based call-center workers.
Thanks to the Internet and better call-routing technology, more companies are finding they can outsource their order-taking, sales and problem-solving calls to home-based workers, said LiveOps board member Bill Trenchard. LiveOps not only runs an outsource operation, Trenchard said, but it also provides technology for companies that want to set up their own home-based call centers.
Home-based workers tend to be better educated and more loyal than their counterparts at traditional call centers, according to Trenchard. Most of LiveOps' workers have college degrees -- Opara has a master's -- and turnover is low.
The flexibility that Opara likes also benefits companies. Home-based operators are typically contractors who are paid for each minute spent on the phone, so companies can quickly gear up to meet high demand without having to pay a lot of noney for idle workers during slack times.
The job isn't without drawbacks. Pay usually starts around $8 an hour, assuming you get enough calls, which can come slowly at the beginning, Opara said. The jobs that simply require taking orders often pays lest money, while the better-paying jobs typically require that you have some sales skills.
Call centers usually have no tolerance for audible distractions, so a crying baby, barking dog or ringing doorbell could get you fired. (Some companies require their workers have dedicated offices with doors to minimize potential distractions.) An operator also needs a dedicated phone line, a computer and high-speed Internet access.
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