The Key to Successful Restaurant Management

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Myth: Because people need to eat everyday, putting up a restaurant as a business will surely be profitable.

Fact:  People do need to eat but they have choices other than your restaurant.

Needless to say, managing a restaurant business is tricky.  It's hard enough to juggle day-to-day work and yet it's even more challenging to ensure its long-term growth and profitability.  The following tips should serve as a guide to managing your restaurant and simple as they are, they could be used as a valuable checklist to make sure that everything in your business goes smoothly and yes, profitably.

Follow a plan.  Work with your original business plan and put all of your ideas for improvement into writing.  This will help you think things over and will allow you to specify the actual steps needed to achieve those.

Know your market.  Is it high-powered executives, health buffs, or teenagers?  Accurately identifying your target market will put all of your marketing strategies into the right perspective.  It will direct your advertisement and promotion efforts through the right channels making them more effective and efficient.

Hire professional help.  Expert advice from accountants and lawyers will add valuable insights to aid you in decision-making.  Moreover, hiring a capable and experienced restaurant manager will take the responsibility of daily operations off your hands giving you more time to think, plan, and strategize.

Crunch your numbers.  As much as possible, perform a thorough financial analysis when pondering on major business decisions. You need empirical evidence to check whether buying an automated oven will increase profitability or hiring three additional waitresses will increase efficiency.  In addition, match short-term needs with short-term financing and long-term needs with long-term financing.  This will put you in a safe financial position and will prevent you from accumulating a damaging amount of debt.

Learn from others.  Study the experiences of other restaurants.  Read on how they got through difficult times, how they spurred instant growth, or how they have gone out of business despite good forecasts.  Hopefully, you'll learn from the mistakes others have made and follow the example of well-managed restaurants.

Focus on customer satisfaction.  The bottom-line of any business entity is increasing profits.  However, you're mission is to provide maximum customer satisfaction and making it a reality will eventually (not instantly) be reflected on your financial statements.  Thus, don't use cheap and low-quality ingredients just to reduce costs if it means dissatisfying your most loyal patrons.
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