How to Fix a Corrupt Media Player
- 1). Close Windows Media Player if running. Right-click the taskbar, and then click "Start Task Manager" on the pop-up menu.
- 2). Click the "Services" tab in the Windows Task Manager. Scroll down to and highlight "WMPNetworkSvc" in the list of running Windows Services. Right-click the "WMPNetworkSvc" name, and then click "Stop Service" on the pop-up menu. Close Windows Task Manager.
- 3). Click "Start," and then click "Computer." Navigate to the "C:\Users\YOUR_WINDOWS_USER_NAME\AppData\Local\Microsoft\Media Player" folder. Change the "YOUR_WINDOWS_USER_NAME" value to your actual Windows user name.
- 4). Scroll down to the "CurrentDatabase_371.wmdb" file in the "Media Player" subfolder. Highlight the file name, and then press the "Delete" key. Note -- If you receive an "Access Denied" error, Windows Task Manager might not have been able to stop the "WMPNetworkSvc" service, so you will need to restart the computer and try again.
- 5). Restart Windows Media Player. Wait for the application to rebuild and re-index the music and video files on your computer. Depending on how large your hard drive is and how many media files you have, the process might take a few minutes or up to an hour. After Windows Media Player rebuilds the database, use the program as you normally would.
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