Software

• Installing a Sprint Air Card into an Acer computer requires the correct installation of all Sprint Air Card drivers, a current Windows installation and software compatibility with Sprint's Connection Manager. Sprint Air Card will provide Acer users with the installation directions and a disk to install and troubleshoot the required software.
  
  

Hardware

• A common error message seen by Acer users is the error code message of "651". This code indicates a hardware installation malfunction. Users can resolve this issue by shutting down Acer and removing the Sprint Air Card from the Acer's network slot. After removing the card restart the Acer and repeat the hardware installation as per instructions.
  
  

Connectivity

• Connecting to the Internet using a Sprint Air Card requires Acer computer users to contact Sprint by using the installed Activation Wizard. A connectivity issues happen when the Activation Wizard does not automatically start. Acer users must then refer to the installation guide for the manual start procedure.